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Broadband - 1 month has passed and still waiting

mcat
Newbie
Posts: 3
Registered: ‎11-08-2020

Broadband - 1 month has passed and still waiting

I ordered broadband a month ago. Plusnet notified me that there had been an issue with switching service from the previous provider but it was 2 weeks ago. I've been trying to get updates but their online chat isn't available, I refused to reply email queries, and their support line is always busy and kept asking me to call back next day... Is there any way to contact them?

1 REPLY 1
Strat
Moderator
Moderator
Posts: 30,213
Thanks: 3,228
Fixes: 495
Registered: ‎14-04-2007

Re: Broadband - 1 month has passed and still waiting

Moderators Note
This topic has been moved from ADSL Broadband to My Order.

Customer and Forum Moderator. Windows 10 Firefox 86.0 (64-bit)