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Awaiting Reward Card for new mobile contract

FIXED
SparkyC
Newbie
Posts: 4
Thanks: 2
Fixes: 1
Registered: ‎17-01-2022

Awaiting Reward Card for new mobile contract

Hi

It's just ticked past 45 days since my new mobile contract started and I'm yet to receive my reward card.  Would someone be able to chase this please?

Thanks 

2 REPLIES 2
Anoush
Aspiring Hero
Posts: 2,568
Thanks: 569
Fixes: 139
Registered: ‎22-08-2015

Re: Awaiting Reward Card for new mobile contract

Fix

Hi there, 

I believe this should help: https://community.plus.net/t5/Service-Information/Overdue-reward-cards-for-some-Plusnet-Mobile-custo...

Really sorry for the inconvenience Sad

This is my personal Community Forum account to help out around these parts while I'm at home. If I'm posting from the 1st March 2020, this means I'm off-duty with no access to internal systems.
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SparkyC
Newbie
Posts: 4
Thanks: 2
Fixes: 1
Registered: ‎17-01-2022

Re: Awaiting Reward Card for new mobile contract

Thanks @Anoush 

I'll look out for the email.