cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Automatic compensation

sc3
Hooked
Posts: 5
Registered: ‎20-12-2022

Automatic compensation

‎15-02-2023 5:27 PM

Hi . My broadband internet package was 2 months delayed, I was assured that I would be eligible for automatic compensation I asked 3 different advisers the question and was assured I would be able to receive compensation of £5.20 per day could you please help me and agree I am entitled to it. Thank you very much in anticipation. Sc3.
Message 1 of 3
(411 Views)
0 Thanks
2 REPLIES 2
jab1
Legend
Posts: 17,188
Thanks: 5,516
Fixes: 255
Registered: ‎24-02-2012

Re: Automatic compensation

‎15-02-2023 5:32 PM

When did your connection come live, and when was your confirmed activation date?

John
Message 2 of 3
(407 Views)
0 Thanks
Mav
Moderator
Moderator
Posts: 22,402
Thanks: 4,741
Fixes: 515
Registered: ‎06-04-2007

Re: Automatic compensation

‎16-02-2023 7:21 PM

Moderator's note(s):

Thread locked in favour of: https://community.plus.net/t5/My-Order/Automatic-compensation/m-p/1909926

Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still

Message 3 of 3
(345 Views)
0 Thanks