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Automatic compensation

sc3
Hooked
Posts: 5
Registered: ‎20-12-2022

Automatic compensation

Hi . My broadband internet package was 2 months delayed, I was assured that I would be eligible for automatic compensation I asked 3 different advisers the question and was assured I would be able to receive compensation of £5.20 per day could you please help me and agree I am entitled to it. Thank you very much in anticipation. Sc3.
2 REPLIES 2
jab1
Legend
Posts: 17,432
Thanks: 5,678
Fixes: 260
Registered: ‎24-02-2012

Re: Automatic compensation

When did your connection come live, and when was your confirmed activation date?

John
Mav
Moderator
Moderator
Posts: 22,428
Thanks: 4,755
Fixes: 516
Registered: ‎06-04-2007

Re: Automatic compensation

Moderator's note(s):

Thread locked in favour of: https://community.plus.net/t5/My-Order/Automatic-compensation/m-p/1909926

Forum Moderator and Customer
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