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Activation date

AP
Newbie
Posts: 1
Registered: 16-04-2017

Activation date

We have been given activation for transfer from our ISP to Plusnet at the beginning of May but we want it on 1st June as our contract with present supplier expires at the end of May. So how can we get the date changed?

cant afford to be charged twice for a month.

2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 4,543
Thanks: 247
Fixes: 111
Registered: 01-01-2012

Re: Activation date

Sorry to hear that.

We've requested the change of date for you and we'll confirm it as soon as possible.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
Plusnet Help Team
Plusnet Help Team
Posts: 25
Thanks: 6
Registered: 02-05-2017

Re: Activation date

Thank you for your patience, I can confirm your orders are now scheduled for completion on 01/06/2017, you will be notified when they complete

If this post resolved your issue please click the 'This fixed my problem' button
 Alice Baillie
 Plusnet Help Team