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Activation date

AP
Newbie
Posts: 1
Registered: ‎16-04-2017

Activation date

We have been given activation for transfer from our ISP to Plusnet at the beginning of May but we want it on 1st June as our contract with present supplier expires at the end of May. So how can we get the date changed?

cant afford to be charged twice for a month.

2 REPLIES 2
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,128
Thanks: 991
Fixes: 401
Registered: ‎01-01-2012

Re: Activation date

Sorry to hear that.

We've requested the change of date for you and we'll confirm it as soon as possible.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
abails0105
Plusnet Help Team
Plusnet Help Team
Posts: 783
Thanks: 105
Fixes: 59
Registered: ‎02-05-2017

Re: Activation date

Thank you for your patience, I can confirm your orders are now scheduled for completion on 01/06/2017, you will be notified when they complete

If this post resolved your issue please click the 'This fixed my problem' button
 Alice Baillie
 Plusnet Help Team