Landline fault

[#1]

There is no dial tone on the landline.

I cannot dial out.

When this number is called, phone does not ring.

Broadband still functioning.

[#2]

Report the fault via https://www.plus.net/help/report-a-problem/

[#3]

Noticed the Plusnet Help Team have solved similar faults for others on this forum, so I’ll wait for them.

Thanks for your speedy reply.

[#4]

Help Team response is slow on here at times, the bot is quicker.

[#5]

@MBplus 

If you're not in a hurry that's fine - they may or may not pick this up quickly.

Using the link given gets things moving immediately.

Brian

[#6]

Waiting for Plusnet Help Team as the report a problem link requires text, which I don’t have access to.    

Thanks for your reply.

[#7]

OK

[#8]

Hiya @MBplus 

I'm sorry you are having issues with your phone, I have raised a fault here and we will keep you updated on the ticket.  

[#9]

Thanks Sammy, very much appreciated.

[#10]

Ah brill have a fab weekend!!