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Activation date

FIXED
Mustrum
Community Veteran
Posts: 2,844
Thanks: 690
Fixes: 61
Registered: ‎13-08-2015

Re: Activation date

Your broadband won't work until you have a phone line - whether you use it or not -  that said, a cheap corded phone is one of the best tools you can have for tracing broadband faults.

adam945
Plusnet Help Team
Plusnet Help Team
Posts: 1,642
Thanks: 395
Fixes: 72
Registered: ‎01-12-2020

Re: Activation date

If you’ve received your activation date for your phone line, your broadband will go live on the same date as I placed a “simultaneous order” (phone and broadband).
As we’re taking over a working line, we wouldn’t be able to get you up and running any earlier to be honest. All orders are subject to a lead time you see 😊.
 Adam
 Plusnet Help Team - Leeds