Thanks for your post @Elle501
I can see that your services went live a few days ago.
You should receive a e-mail in the next 10 days with a link to claim your cashback. If it doesn't show up in your main Inbox we'd recommend checking your Junk/Spam folder as the e-mails can sometimes end up in there.
Once you've received the e-mail and claimed your cashback you should receive it within 30 days.
If you have any further issues or questions let us know and we'll be more than happy to help
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| Matthew Wheeler|
Plusnet Help Team