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£75 Reward Card

FIXED
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1Tash1
Hooked
Posts: 7
Registered: ‎27-03-2019

£75 Reward Card

Like many others, I have not recieved any reward card or Email to apply for it. 

 

I signed up on the 25th February through the Plusnet site, it's been over a month now.

3 REPLIES 3
Plusnet Help Team
Plusnet Help Team
Posts: 550
Thanks: 76
Fixes: 41
Registered: ‎02-05-2017

Re: £75 Reward Card

Fix

Hi @1Tash1, thanks for getting in touch via our Community Forums.

 

I am sorry to hear you've not received your cash back email as of yet. We've recently had a delay with our reporting system that processes these cashback emails. This has since been resolved and the email to redeem your cashback should be with you between 28/03/2019 - 08/04/2019.

 

I do apologise for any inconvenience this delay causes. If we can help with anything else, just let us know.

If this post resolved your issue please click the 'This fixed my problem' button
 Alice Baillie
 Plusnet Help Team
1Tash1
Hooked
Posts: 7
Registered: ‎27-03-2019

Re: £75 Reward Card

Ok, thanks for letting me know. I will keep checking between these dates.

Plusnet Help Team
Plusnet Help Team
Posts: 550
Thanks: 76
Fixes: 41
Registered: ‎02-05-2017

Re: £75 Reward Card

Not a problem.

 

Just let us know if you need anything else.

If this post resolved your issue please click the 'This fixed my problem' button
 Alice Baillie
 Plusnet Help Team