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moving house
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moving house
21-04-2019 12:50 PM
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.I am moving in with someone who has Plusnet Broadband. How much notice do I have to give, and would I be entitled to a refund?
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Re: moving house
21-04-2019 5:19 PM
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Thanks for getting in touch @adrian001
Generally speaking you would need to give us at least 30 days notice if you were doing this.
The people you'd need to speak to would be our Customer Options team. They can be contacted on 0800 013 2632 and are open the following hours
- Monday to Friday- 9 am while 8 pm
- Saturday - 9 am while 7 pm
- Sunday - 9 am while 6 pm
With regards to a refund I'm afraid you wouldn't' receive one if you cancelled. Let us know if there's anything else we can help with
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