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Wrong billing

Mayan
Newbie
Posts: 1
Registered: ‎07-09-2024

Wrong billing

Dear sir, I hope you are well.

I received a wrong billing amount notice for my next coming bill. My current bill is £28.39, the next new contract is £24.99 from next month. So, it said next bill on 9th Sep is £46.57. It’s wrong and I am confused.

I called your team and left messages in X, but looks can’t reach you… could you kindly have a look at it? Thank you.
1 REPLY 1
willcutforth
Plusnet Help Team
Plusnet Help Team
Posts: 1,675
Thanks: 610
Fixes: 111
Registered: ‎27-11-2020

Re: Wrong billing

@Mayan Thanks for bringing this to our attention. I can see you have resolved this over the phone, is that right?

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team