Why have my discounts changed 22months into my contract?

[#1]

For the past 22months I have had a discount of £10.47 against my anytime calls however this month it is only £10.13?

likewise the discount on my broadband has changed from £14.57 to £14.10?

I’m not talking mega bucks here however, in principal, I believe my bill should be correct this month and for the remainder of my contract.

please advise

[#2 · Accepted solution]

Hi @LindaB0 I've added a ticket to your account to explain what's happened and What I've done for you as well. You can view this here https://www.plus.net/wizard/?p=view_question&id=239530748

[#3]

Thankyou. I will await the refund as promised.

[#4]

Hi @LindaB0 

We've sorted things out for you today

Let us know if there's anything else we can help with