Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Why am I being charged more than the list price?
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Re: Why am I being charged more than the list pric...
Why am I being charged more than the list price?
28-11-2019 11:15 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi all,
Quick look at my broadband package, states £28.99 plus £10 for by sport. Why am I being charged £41.99? Only minor difference but I'm trying to see what reason might be and not finding myself.
I have taken screenshot, definitely states £28.99.
Many thanks
Quick look at my broadband package, states £28.99 plus £10 for by sport. Why am I being charged £41.99? Only minor difference but I'm trying to see what reason might be and not finding myself.
I have taken screenshot, definitely states £28.99.
Many thanks
Message 1 of 3
(565 Views)
2 REPLIES 2
Re: Why am I being charged more than the list price?
29-11-2019 7:02 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Moderators Note
This topic has been moved from ADSL Broadband to My Account / Billing.
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Message 2 of 3
(513 Views)
Re: Why am I being charged more than the list price?
29-11-2019 4:42 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks for getting in touch @Arthurton166
I'm sorry to see your bill is higher than you'd expect. I've looked into this for you and I've added a reply onto a support ticket you'd be able to view by logging into your account and going Here.
I hope this helps.
Message 3 of 3
(448 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Re: Why am I being charged more than the list pric...