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Unable to renew

FIXED
mth
Interested
Posts: 1
Registered: ‎04-10-2021

Unable to renew

I'm getting the attached error when I log into my account and try to renew, as far as I am aware I don't have any outstanding orders.

 

 

1 REPLY 1
LaurenB
Plusnet Help Team
Plusnet Help Team
Posts: 2,571
Thanks: 507
Fixes: 129
Registered: ‎07-12-2017

Re: Unable to renew

Fix

Hiya @mth, thanks for getting in touch. I'm sorry for the issues with your account.

 

I have made some amendments on your account from this side and you should now be able to renew with no issues.

 

If you have any further queries, please just get back to us.

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team