How can I access older than 15 months bills?
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How can I access older than 15 months bills?
04-10-2021 1:30 PM
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I need show my bills from may 2019 to June to June 2020 as proof of address, does anyone know how I can get them? Thank you
Re: How can I access older than 15 months bills?
04-10-2021 3:20 PM
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Hi @duffff
Due to our Data Retention policy, we ourselves don't actually store this information. The only way to view them now is if you downloaded and saved them previously.
Re: How can I access older than 15 months bills?
04-10-2021 3:23 PM
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How very inconvenient! I just wish I had known about this beforehand. Well, thanks for you answer anyway.
Re: How can I access older than 15 months bills?
04-10-2021 3:25 PM
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@adam945 wrote:
The only way to view them now is if you downloaded and saved them previously.
Unless...
https://community.plus.net/t5/My-Account-Billing/Missing-PDF-Bills/m-p/1830107#M58005
Zen SOGEA 40/10 + Digital Voice FRITZ!Box 7530
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