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Trying to Contact Plusnet

dollylover
Newbie
Posts: 2
Thanks: 1
Registered: ‎25-07-2025

Trying to Contact Plusnet

Want to discuss end of contract and have tried to call Plusnet yesterday and today on multiple listed numbers. None of them are active currently. As an alternative I reached out over X - no response.

 

Any suggestions?

7 REPLIES 7
jab1
The Full Monty
Posts: 22,745
Thanks: 7,951
Fixes: 334
Registered: ‎24-02-2012

Re: Trying to Contact Plusnet

Looks like yesterdays issues haven't been resolved yet.  

@James_B  - any update?

John
Lelbar75
Newbie
Posts: 1
Registered: ‎25-07-2025

Re: Trying to Contact Plusnet

I’m trying to call as well. Phone number isn’t available.
Baldrick1
Moderator
Moderator
Posts: 13,662
Thanks: 6,659
Fixes: 457
Registered: ‎30-06-2016

Re: Trying to Contact Plusnet

Plusnet are aware and working to resolve the problem.

Moderator and Customer
If this helped - select the Thumb
If it fixed it,  help others - select 'This Fixed My Problem'

jab1
The Full Monty
Posts: 22,745
Thanks: 7,951
Fixes: 334
Registered: ‎24-02-2012

Re: Trying to Contact Plusnet

@Baldrick1 Is this a result of yesterdays 'minor problem', or something extra?

Not aimed at you - but Plusnet could at least acknowledge the issue on here.

John
James_B
Community Gaffer
Community Gaffer
Posts: 399
Thanks: 844
Fixes: 10
Registered: ‎10-09-2024

Re: Trying to Contact Plusnet

Hi @dollylover,

I'm sorry to hear you had problems getting in touch yesterday.

Have you tried calling this morning?

James

dollylover
Newbie
Posts: 2
Thanks: 1
Registered: ‎25-07-2025

Re: Trying to Contact Plusnet

Hi James,

 

Managed to get through okay today.

 

Thanks!

James_B
Community Gaffer
Community Gaffer
Posts: 399
Thanks: 844
Fixes: 10
Registered: ‎10-09-2024

Re: Trying to Contact Plusnet

Thanks for letting me know, @dollylover Smiley

James