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Service restrictions

Louise6
Dabbler
Posts: 21
Thanks: 8
Registered: ‎02-03-2021

Service restrictions

I have clicked on the link too acknowledge this morning however this has not worked I tried again and it says no outstanding invoice I am aware there is an outstanding bill but I don’t get paid until Friday and I need internet too as I work from home
3 REPLIES 3
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,594
Thanks: 10,330
Fixes: 1,602
Registered: ‎21-04-2017

Re: Service restrictions

Hi there,

I'm really sorry to see you're having issues getting online. 

I've looked into this for you and I've just dropped you an e-mail to explain, but feel free to get back to me if you've got further queries and I'll be happy to help.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
Louise6
Dabbler
Posts: 21
Thanks: 8
Registered: ‎02-03-2021

Re: Service restrictions

If you check my account I have made a partial payment towards bill the rest will be cleared on Friday when I am paid if you could lift restrictions I could at least work if I can’t work I don’t get paid.
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,594
Thanks: 10,330
Fixes: 1,602
Registered: ‎21-04-2017

Re: Service restrictions

I have already checked your account and and I can't go into detail publicly so I've dropped you another e-mail. 

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet