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Service restrictions

Louise6
Dabbler
Posts: 21
Thanks: 8
Registered: ‎02-03-2021

Service restrictions

I have clicked on the link too acknowledge this morning however this has not worked I tried again and it says no outstanding invoice I am aware there is an outstanding bill but I don’t get paid until Friday and I need internet too as I work from home
3 REPLIES 3
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,994
Thanks: 10,995
Fixes: 1,641
Registered: ‎21-04-2017

Re: Service restrictions

Hi there,

I'm really sorry to see you're having issues getting online. 

I've looked into this for you and I've just dropped you an e-mail to explain, but feel free to get back to me if you've got further queries and I'll be happy to help.

Anoush Mortazavi
Operations Assurance Professional
Plusnet
Louise6
Dabbler
Posts: 21
Thanks: 8
Registered: ‎02-03-2021

Re: Service restrictions

If you check my account I have made a partial payment towards bill the rest will be cleared on Friday when I am paid if you could lift restrictions I could at least work if I can’t work I don’t get paid.
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,994
Thanks: 10,995
Fixes: 1,641
Registered: ‎21-04-2017

Re: Service restrictions

I have already checked your account and and I can't go into detail publicly so I've dropped you another e-mail. 

Anoush Mortazavi
Operations Assurance Professional
Plusnet