"an error has occurred"

[#1]

Since taking out Plusnet Broadband & phone I've always had this on the account when logging in:

"An error has occurred 

You cant change your products for the moment you have an order which is currently being processed"

Can anyone help me to sort this?

Many thanks! 

Karen

[#2 · Accepted solution]

Hi Karen,

I've sorted that for you now. Let me know if you've got further issues and I'll be happy to help.