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Restrictions after confirmed payment.

Ripshod
Hooked
Posts: 8
Registered: ‎15-03-2026

Restrictions after confirmed payment.

Watching sky this evening when it suddenly got cut off - sky Puck saying no internet and mobile devices dropped off the wifi saying the same.
Tried logging into my router and got redirected to a plusnet page saying my bill hadn't been paid. It was paid, on Tuesday, and going to my billing page the bill shows "Paid" in bright green. Confirmed with the bank and the payment definitely went through on that day.
Why am I being restricted two days after the bill was paid?
1 REPLY 1
jab1
The Full Monty
Posts: 23,565
Thanks: 8,354
Fixes: 353
Registered: ‎24-02-2012

Re: Restrictions after confirmed payment.

@Ripshod Unfortunately, this seems to be bit of an issue for some, at the moment if they don't have a DD set up. Your best option is to call Plusnet tomorrow.

John