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Restrictions Again.

Bexjoy
Newbie
Posts: 3
Registered: ‎20-01-2020

Restrictions Again.

Hello,

Could you please once again remove the restrictions placed on my account the second my payment failed. This has been an ongoing issue for a long time and seems to be getting worse. I can't get onto the plusnet site, every other internet site comes with a warning that revocation information is missing, if I can get onto it at all, and my wifi has been removed. 

Most of my clients are self-isolating due to this virus so I now have to deal with a severely limited income and I really don't need this too.

Regards,

Becky.

1 REPLY 1
EmilyD
Plusnet Help Team
Plusnet Help Team
Posts: 1,965
Thanks: 341
Fixes: 111
Registered: ‎26-03-2018

Re: Restrictions Again.

Hi @Bexjoy,

 

I'm very sorry that this has happened and for the delay in picking up your post on here. I've had a look into this now and my response contains some account specific information. As this is the case, I've added this as a ticket on the account and you can view this here.

If this post resolved your issue please click the 'This fixed my problem' button
 Emily D
 Plusnet Help Team