Get our superfast unlimited fibre broadband
Great-value deals on unlimited broadband
Flexible and affordable sim only deals with no contract
Our network reaches over 99% of the UK, so we've got you covered
Low on minutes, data or texts? Just add one of our bolt-ons
Quick and easy access to your account, services, bills and tools
View and manage your mobile account, tariff and usage
This topic has been moved from Broadband to My Account/Billing
Moderator and CustomerIf this helped - select the ThumbIf it fixed it, help others - select 'This Fixed My Problem'
Hi there and apologies for the delayed response.
I can't see any restrictions on your broadband connection. Do you get any particular error when you try to go online?