Renewed my contract but being charged none contract price
14-09-2022 1:19 PM - edited 14-09-2022 1:20 PM
Re: Renewed my contract but being charged none contract price
I'm really sorry for the unexpected incorrect bill and for the frustrations this will have caused.
We’re quite chocka right now, so it’s taking a little longer than I’d usually like to get back to customers and I'm sorry about that.
I have looked into this further and provided a response here, due to it containing account specific info.
Please get back to me if you need any further help in the meantime.