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Renewal

IceQueen
Dabbler
Posts: 18
Registered: ‎01-08-2018

Renewal

Hello, is there any chance of getting the new customer price of £22.99 ,rather than the £27.99 price that i'm being offered to renew on my account page. Last time I sorted this out on chat but that seems to not be working/stopped. I haven't got time to hang about on the phone. You've always helped me out in the past PN, hope you can this time.

Many thanks

1 REPLY 1
JARVIS
Plusnet Help Team
Plusnet Help Team
Posts: 11
Thanks: 8
Registered: ‎09-03-2020

Re: Renewal

Good afternoon @IceQueen!

 

Apologies for the response times. With regards to the new customer deals this would only necessarily apply to new customers going forward.

However, If you could give our team a call on: 0800 013 2632 between 08:00 - 20:00 Mon - Fri, 09:00 - 19:00 On Saturday and 09:00 - 18:00 on Sunday as we may be able to work something out going forward!

 

Furthermore, our chat service is currently unavailable and we apologise for the inconveniences caused.

 

Kind regards,

 

Matthew

 

 

 Matthew Bullimore
 Plusnet Help Team