Billing Amounts

[#1]

Hi,

Can someone please contact me by email?  I can't get chat to load and I'm being billed incorrectly.  Chat doesn't load, I guess it's blocked & no obvious means of being able to raise a ticket, can't call as at work.

Thanks

[#2]

Chat has been discontinued by Plusnet although a few links to it remain  - one is, unhelpfully, on the Help assaistant page of the Members Centre!

If you cannot ring in then contact options are these Forums  (on an appropriate board - the Live Chat iboard s less likely to be seen by a Plusnet staffer), Facebook or Twitter.

Perhaps a Mod can move this to the MyAccount / Billing board so that it is picked up by a Plusnet staff member.

[#3]

Great thanks, what's the FB link please?

[#4]

@Zee 

I do not use FB but googling gave me this link:

https://www.facebook.com/plusnet/

[#5]

Moderators Note

This topic has been moved from Chat to My Account / Billing

[#6]

Thank you 

[#7]

Thanks

[#8]

Hiya @Zee I have created a ticket on your account here where you can reply back to me.