Renewal
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Renewal
06-03-2020 12:29 PM
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Hello, is there any chance of getting the new customer price of £22.99 ,rather than the £27.99 price that i'm being offered to renew on my account page. Last time I sorted this out on chat but that seems to not be working/stopped. I haven't got time to hang about on the phone. You've always helped me out in the past PN, hope you can this time.
Many thanks
Re: Renewal
11-03-2020 1:46 PM
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Good afternoon @IceQueen!
Apologies for the response times. With regards to the new customer deals this would only necessarily apply to new customers going forward.
However, If you could give our team a call on: 0800 013 2632 between 08:00 - 20:00 Mon - Fri, 09:00 - 19:00 On Saturday and 09:00 - 18:00 on Sunday as we may be able to work something out going forward!
Furthermore, our chat service is currently unavailable and we apologise for the inconveniences caused.
Kind regards,
Matthew
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