Showing results for 
Search instead for 
Did you mean: 

PlusNet £1800 an hour phone bill!

Plusnet Help Team
Plusnet Help Team
Posts: 15,097
Thanks: 4,657
Fixes: 779
Registered: ‎21-04-2017

Re: PlusNet £1800 an hour phone bill!

Thanks for getting back to us @Leapy 

I've got the call charge refunded for you now, which you'll see in your bank within the next 5 to 10 working days.

If you've got a few mins, please could you follow the steps in my colleague's post Here to report this to Openreach to try to prevent this type of behaviour from happening in future.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team