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Overcharged

FIXED
tjonesuk79
Hooked
Posts: 6
Thanks: 1
Registered: ‎08-01-2021

Overcharged

I recently switched from fibre to fibre plus, which I'm very happy about (£24.99pm, good deal), but just received my bill of £26.34. I know it's only £1.35 more, but am just wondering what it's for....????
1 REPLY 1
BD
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,359
Fixes: 86
Registered: ‎24-04-2017

Re: Overcharged

Fix

Hi @tjonesuk79, thanks for getting in touch and I'm sorry to hear the latest invoice has come to higher than you expected. I've looked into this for you and although I can't confirm my findings on here I've updated the ticket on your account which can be seen here:
https://www.plus.net/wizard/?p=view_question&id=219465243