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You have an order which is currently being processed

FIXED
voodoofish
Newbie
Posts: 2
Thanks: 1
Registered: ‎08-11-2021

You have an order which is currently being processed

Hi, my account is stuck in this status (I want to activate a fixed IP address but this prevents me from doing so)

4 REPLIES 4
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,658
Thanks: 10,265
Fixes: 1,607
Registered: ‎21-04-2017

Re: You have an order which is currently being processed

Fix

Thanks for your post @voodoofish and welcome to our Community Forums.

I've sorted this for you now I believe. Can you try again? 

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
voodoofish
Newbie
Posts: 2
Thanks: 1
Registered: ‎08-11-2021

Re: You have an order which is currently being processed

Yes that’s working now thanks Gandalf!
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,658
Thanks: 10,265
Fixes: 1,607
Registered: ‎21-04-2017

Re: You have an order which is currently being processed

No problem @voodoofish I hope you don't mind but I've asked our mods if they can change the fix of the topic to me... Smiley

Let me know if you have further issues or there's anything else you'd need help with. 

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
Mav
Moderator
Moderator
Posts: 22,711
Thanks: 4,874
Fixes: 518
Registered: ‎06-04-2007

Re: You have an order which is currently being processed

Moderator's note by Mike (Mav): The fix has been changed to @Gandalf as per message #2.

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