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You have an order which is currently being processed

FIXED
voodoofish
Interested
Posts: 2
Thanks: 1
Registered: ‎08-11-2021

You have an order which is currently being processed

Hi, my account is stuck in this status (I want to activate a fixed IP address but this prevents me from doing so)

4 REPLIES 4
Gandalf
Community Gaffer
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Posts: 25,915
Thanks: 9,539
Fixes: 1,512
Registered: ‎21-04-2017

Re: You have an order which is currently being processed

Fix

Thanks for your post @voodoofish and welcome to our Community Forums.

I've sorted this for you now I believe. Can you try again? 

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role within Plusnet.
 Anoush Mortazavi
 Plusnet
voodoofish
Interested
Posts: 2
Thanks: 1
Registered: ‎08-11-2021

Re: You have an order which is currently being processed

Yes that’s working now thanks Gandalf!
Gandalf
Community Gaffer
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Posts: 25,915
Thanks: 9,539
Fixes: 1,512
Registered: ‎21-04-2017

Re: You have an order which is currently being processed

No problem @voodoofish I hope you don't mind but I've asked our mods if they can change the fix of the topic to me... Smiley

Let me know if you have further issues or there's anything else you'd need help with. 

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role within Plusnet.
 Anoush Mortazavi
 Plusnet
Mav
Moderator
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Registered: ‎06-04-2007

Re: You have an order which is currently being processed

Moderator's note by Mike (Mav): The fix has been changed to @Gandalf as per message #2.

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