Overcharged
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- Re: Overcharged
28-04-2020 12:55 PM
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I have again unfortunately been overcharged - my contract which started in late January is for around £26 but I am getting charged £43+ pounds, not only this but the account I am being charged for is still addressed as The Spiritual Centre which are my neighbours ? I have again looked at my account and my address is correct but the billing address is not - help please : )
Fixed! Go to the fix.
Re: Overcharged
30-04-2020 10:12 AM
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Re: Overcharged
01-05-2020 3:38 AM
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Good morning Will,
Thank you so much for your assistance, and I would be able to respond to your guidance if only I could get to my bills -- I have been trying since you sent your email yesterday and this is the warning I receive each time I have tried to access them.
Sorry, we are not able to complete this request at the moment, please try again later.
I will keep trying through today and get back to you as soon as I can confirm the calls are both mine and understanding the cost of such calls
Thank you again Will, Kind Regards Chris
Re: Overcharged
02-05-2020 12:18 PM
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Okay, so 48 hours in and I still cannot access my billing information
Still getting the following message
I will keep trying : )
Sorry, we are not able to complete this request at the moment, please try again later.
Re: Overcharged
04-05-2020 2:47 PM
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Hi @chrisedonart, I've looked at the account for you again. I've sent an email with a bit more information, feel free to get back to me there. Cheers.
11-07-2020 2:31 PM
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