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Street name missing on bills

FIXED
Ollie222
Dabbler
Posts: 12
Thanks: 1
Registered: ‎17-02-2016

Street name missing on bills

I've just noticed that if I download my Plusnet bill as a PDF then my address has the house number but is missing the street name. Everything else is correct.

Under my account my address is set correctly with a street name.

Is this the same for everyone else?

2 REPLIES 2
Gandalf
Community Gaffer
Community Gaffer
Posts: 27,147
Thanks: 11,342
Fixes: 1,660
Registered: ‎21-04-2017

Re: Street name missing on bills

Fix

I've updated it now, will show correctly from your next bill.

Thanks for flagging! 

Anoush Mortazavi
Operations Assurance Professional
Plusnet
Ollie222
Dabbler
Posts: 12
Thanks: 1
Registered: ‎17-02-2016

Re: Street name missing on bills

Not a problem and thanks for the very quick service.

The only reason I spotted is is because I had to provide a recent utility bill for proof of ID and noticed it wasn't on there. I used something else for that in the end but good to know it's fixed for future.