Street name missing on bills
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- Re: Street name missing on bills
20-01-2026 10:36 AM
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I've just noticed that if I download my Plusnet bill as a PDF then my address has the house number but is missing the street name. Everything else is correct.
Under my account my address is set correctly with a street name.
Is this the same for everyone else?
Fixed! Go to the fix.
20-01-2026 10:46 AM
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I've updated it now, will show correctly from your next bill.
Thanks for flagging!
Operations Assurance Professional
Plusnet
Re: Street name missing on bills
20-01-2026 10:51 AM
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Not a problem and thanks for the very quick service.
The only reason I spotted is is because I had to provide a recent utility bill for proof of ID and noticed it wasn't on there. I used something else for that in the end but good to know it's fixed for future.
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