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Options on bereavement

lucyegg
Just browsing
Posts: 1
Registered: ‎04-08-2021

Options on bereavement

Hi there

I am looking for advice on what to do with my recently deceased Dad's account.  He has a 24 month contract which ends in December 2022, but rather than close it immediately we want to keep it running for a few months to allow us to tidy up lose ends at the house.

If I transfer ownership will I then get charged an early termination fee when I cancel in a few months time?  If so, what options do I have for dealing with this case - I've seen others on here say they were charged an early termination fee and I want to avoid that.

Thanks

Lucy

1 REPLY 1
csmith94
Plusnet Help Team
Plusnet Help Team
Posts: 33
Thanks: 8
Fixes: 2
Registered: ‎01-12-2020

Re: Options on bereavement

Hi @lucyegg, I'm sorry to hear about your loss. If the account was transferred into your name, then a Termination Fee would apply at the point of cancellation. I would advise to contact us at a later date when you are ready to have the account cancelled down.

 

- Curtis, Plusnet Sheffield

 Curtis Smith
 Plusnet Help Team