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Not was agreed

2u2me
Pro
Posts: 327
Thanks: 80
Fixes: 2
Registered: ‎27-09-2013

Not was agreed

Hi, just started a new 18 month contract confirmed on ticket 186452325, just received this months bill 403016701 its more than what was agreed, could a member of staff please look into it,(no one is answering the phone) Thanks 

1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 230
Thanks: 23
Fixes: 21
Registered: ‎06-08-2018

Re: Not was agreed

Hi @2u2me

 

Thank you for getting in touch with us. I am sorry that this months bill is higher than the agreed price of the contract. I've checked your account and updated you on a support ticket here

 

 

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 Satss
 Plusnet Help Team