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No reward email

Finney53
Browser
Posts: 1
Registered: ‎10-07-2020

No reward email

my account was activated on the 15th June but I still haven't received any reward information, I've tried ringing customer service and can't get through and I've also searched online. Please help.
3 REPLIES 3
PamT
Hooked
Posts: 9
Registered: ‎03-04-2020

Re: No reward email

I have been with Plusnet since April and I also have not yet received my reward email.

I joined via a Uswitch link.

cstoakes
Interested
Posts: 1
Registered: ‎10-07-2020

Re: No reward email

UPDATED: Finally got through to customer services, who have activated the process for me. I've received email confirmation that my reward will be posted to me within the next 30 days. Hopefully this will come through ok and i'll be a happy customer.

 

I have been with Plusnet since 17th June and I also have not yet received my reward email.

I joined via a Moneysupermarket link. Please can someone reply to all of us who seem to have similar issues? Thank you in advance.

PamT
Hooked
Posts: 9
Registered: ‎03-04-2020

Re: No reward email

Blimey, how on earth did you manage to get through to them.

Have been trying for weeks.

The proverbial head banging has not worked 🙂