Showing results for 
Search instead for 
Did you mean: 

My £75 REWARD CARD, please help

Posts: 1
Registered: ‎06-07-2020

My £75 REWARD CARD, please help

Hi there, 

I finally got my £75 pre loaded reward card in the post the other day which I I'm very happy about. However I was under the impression when I first joined that I'd be able to spend this money towards my bill to lower the cost each month, both my boyfriend and I had a look into this before we even joined but I can't seem to find anywhere where you can actually do this. Have we misunderstood the situation or does anyone know how to do it? Very grateful for any help. 

Best, Emma

Posts: 29,497
Thanks: 6,627
Fixes: 1,483
Registered: ‎11-01-2008

Re: My £75 REWARD CARD, please help

Moderators Note

This topic has been moved from ADSL Broadband to My Account / Billing

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 457
Fixes: 29
Registered: ‎30-03-2020

Re: My £75 REWARD CARD, please help

Hi there @EMMAHULTMAN I am glad to hear you've got your card, if you wanted to use this against your bills then you'd have to take manual card payments against the balance on the account.

 Plusnet Help Team