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No £75 gift card yet

FIXED
Baggsy
Hooked
Posts: 8
Registered: ‎06-08-2022

Re: No £75 gift card yet

As you have not responded to my latest complaint in over a week, I assume that we are now in deadlock.

I have registered a complaint with OFCOM regarding this.

My initial complaint was raised on 04/07/22 when a ticket was raised for this. The 8 week period to resolve this dispute will expire on 29/08/22.  

If this has not been resolved to my satisfaction before then I will be taking it to the Ombudsman ADR.

mariana1
Hooked
Posts: 6
Thanks: 1
Registered: ‎06-08-2022

Re: No £75 gift card yet

Hi Gandalf,

Thank you, I have received the gift card.
Spattzzz
Dabbler
Posts: 17
Registered: ‎29-07-2022

Re: No £75 gift card yet

This has been marked as fixed but for two of us this is still outstanding.m do you require us to start independent posts to have this looked at?
mariana1
Hooked
Posts: 6
Thanks: 1
Registered: ‎06-08-2022

Re: No £75 gift card yet

Hi, please start independent posts as it will make the individual issues clearer as my problem was solved and will be easier to keep track of what’s been solved/what hasn’t. Thank you
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,847
Thanks: 874
Fixes: 220
Registered: ‎27-04-2007

Re: No £75 gift card yet

Thanks for letting us know that's been resolved mariana1, I'm really glad that the reward card has reached you.

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team