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New order
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New order
13-03-2014 11:59 AM
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Placed an order on Monday (MAC provided), since then my order status is showing "Checking your line". Is this normal? does it take this long to check line and process order?
Message 1 of 5
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Re: New order
13-03-2014 12:26 PM
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If you go in to your questions area and view all the questions/service notices that may give you an indication as to where the order is, normally a question is raised for each action the system or PN take as they build the order.
http://www.plus.net/my.html?action=questions&?helpheader=questions
Otherwise hopefully someone from PN will pick this up soon!
http://www.plus.net/my.html?action=questions&?helpheader=questions
Otherwise hopefully someone from PN will pick this up soon!
Message 2 of 5
(464 Views)
Re: New order
13-03-2014 12:58 PM
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Hi Kamran,
Sorry for the delay in your order being placed. The order has been submitted and you should receive confirmation of your transfer date in the next 24 hours.
Sorry for the delay in your order being placed. The order has been submitted and you should receive confirmation of your transfer date in the next 24 hours.
Message 3 of 5
(464 Views)
Re: New order
14-03-2014 11:13 AM
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Thanks Linn. Got the line activation date. Much appreciated.
M
M
Message 4 of 5
(464 Views)
Re: New order
14-03-2014 2:06 PM
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Glad that's been sorted for you Kamran.
Message 5 of 5
(464 Views)
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