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New Customer - No email received with info about £75 Plusnet reward card

daksnowdogs3
Browser
Posts: 1
Registered: ‎29-11-2021

New Customer - No email received with info about £75 Plusnet reward card

My broadband/phone service was activated on 15th November and was advised that I would receive any email 10 days after activation on how to claim my voucher.

I haven't received any emails to date and I've checked my spam folders as well.

Could Plusnet customer service please confirm please.  Thanks.

1 REPLY 1
LaurenB
Plusnet Help Team
Plusnet Help Team
Posts: 2,577
Thanks: 508
Fixes: 130
Registered: ‎07-12-2017

Re: New Customer - No email received with info about £75 Plusnet reward card

Hiya @daksnowdogs3, thanks for getting in touch. I'm sorry for the delay in getting back to you.

 

I can see you have spoken with a colleague via contact on our Twitter and I have added a further reply on the open ticket on your account here with regards to the deal on your account: https://www.plus.net/wizard/?p=view_question&id=220027725

If this post resolved your issue please click the 'This fixed my problem' button
 Lauren Barry
 Plusnet Help Team