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Name change on account

FIXED
zl
Newbie
Posts: 1
Registered: ‎28-01-2023

Name change on account

Hello,

I've legally changed my name and need this reflected on my account and billing, how do I do this please?

Do I need to send a copy of my statutory declaration?

Thanks,

Z

23 REPLIES 23
MisterW
Superuser
Superuser
Posts: 15,260
Thanks: 5,852
Fixes: 416
Registered: ‎30-07-2007

Re: Name change on account

@zl  when one of the Plusnet help team see this thread , they should create a 'ticket' on your account which should explain how to send the documentation. It might take a day or two as they are a bit thin on the ground at the weekend!

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

csmith94
Plusnet Help Team
Plusnet Help Team
Posts: 395
Thanks: 157
Fixes: 29
Registered: ‎01-12-2020

Re: Name change on account

Fix

Hi @zl !

 

Thanks for reaching out over the forums, hope you're keeping well Smiley 

 

I'll be able to get that changed for you, all you need to do is respond to this ticket with the name you'd like your account to be updated to with any titles that may have changed. 

 Curtis Smith
 Plusnet Help Team
Tee20
Newbie
Posts: 3
Thanks: 1
Registered: ‎13-02-2023

Re: Name change on account

@csmith94 Hi, please can you help me with a name change request too?

csmith94
Plusnet Help Team
Plusnet Help Team
Posts: 395
Thanks: 157
Fixes: 29
Registered: ‎01-12-2020

Re: Name change on account

Hi @Tee20 

 

Not a problem at all, I've left a ticket on your account, if you can reply to this for me and I'll get it updated for you Smiley 

 Curtis Smith
 Plusnet Help Team
Kate_K
Newbie
Posts: 2
Registered: ‎18-02-2023

Re: Name change on account

I also need to change my account name and am struggling to find where/how to make the request.  Please help.

jab1
Legend
Posts: 17,431
Thanks: 5,675
Fixes: 260
Registered: ‎24-02-2012

Re: Name change on account

@Kate_K One of the PN Help Team will pick this up for you in due course, as they have done for the two above you.

John
Kate_K
Newbie
Posts: 2
Registered: ‎18-02-2023

Re: Name change on account

Cheers.  I will sit tight till then.

csmith94
Plusnet Help Team
Plusnet Help Team
Posts: 395
Thanks: 157
Fixes: 29
Registered: ‎01-12-2020

Re: Name change on account

Hi @Kate_K 

 

I'll be be able to help you out with that, I've left a ticket on your account, if you can reply to this for me and I'll get it updated for you Smiley 


 

 Curtis Smith
 Plusnet Help Team
hebden90
Newbie
Posts: 3
Thanks: 1
Registered: ‎20-02-2023

Re: Name change on account

Hello,

 

I also need to change my name on my account, please could you help?

 

Thank you!

willcutforth
Plusnet Help Team
Plusnet Help Team
Posts: 1,540
Thanks: 587
Fixes: 99
Registered: ‎27-11-2020

Re: Name change on account

Hey there @hebden90 i've created a ticket on: https://www.plus.net/wizard/?p=view_question&id=231853846

If this post resolved your issue please click the 'This fixed my problem' button
 Will Cutforth
 Plusnet Help Team
rappikatla
Newbie
Posts: 1
Registered: ‎05-03-2023

Re: Name change on account

Hello,

 

I too need a name change on my account. Please can you help?

 

Thanks,

Ravi

adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 16,891
Thanks: 885
Fixes: 221
Registered: ‎27-04-2007

Re: Name change on account

Hi Ravi, I'll sort that out for you. I've opened a ticket on your account here: https://www.plus.net/wizard/?p=view_question&id=232164648
 

Please respond to that when you can and let us know back on here so we can get that picked up for you.

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
OB2
Newbie
Posts: 1
Registered: ‎07-03-2023

Re: Name change on account

Hi PlusNet Help Team,

my official name has changed

could you please help me to change it on my PlusNet Account?

many thanks

OB2 

csmith94
Plusnet Help Team
Plusnet Help Team
Posts: 395
Thanks: 157
Fixes: 29
Registered: ‎01-12-2020

Re: Name change on account

Hi there! 

 

Thanks for reaching out over forums, I've opened up a ticket on your account where you can comment on to let me know what you'd like the name to be changed to. Once you've responded to the ticket, drop me a reply here and I'll be able to get that changed for you. 

 Curtis Smith
 Plusnet Help Team