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Migrate DSL to FTTP and keep static IP?

FIXED
cdnt
Newbie
Posts: 2
Thanks: 1
Registered: ‎20-02-2026

Migrate DSL to FTTP and keep static IP?

Does anyone know if I can upgrade from DSL to FTTP using the member centre website and keep my static IP address or do I need contact customer services or to do anything special?

2 REPLIES 2
jab1
The Full Monty
Posts: 23,565
Thanks: 8,354
Fixes: 353
Registered: ‎24-02-2012

Re: Migrate DSL to FTTP and keep static IP?

Fix

@cdnt If you upgrade from FTTC to FTTP with Plusnet on the same account, you should retain the static IP - It is tied to the account, not the service. In the unlikely event that it does get 'lost' in the upgrade, a post on here requesting restoration will fix it.

John
cdnt
Newbie
Posts: 2
Thanks: 1
Registered: ‎20-02-2026

Re: Migrate DSL to FTTP and keep static IP?

Thanks @jab1  - I will give it a go soon and see what happens...  Hopefully all smooth but will start a new post if I need it restored.