Joining cheque. Problems getting in touch to fix problems!!

[#1]

anyone have trouble getting there £50 cheque? or even speaking to anyone to sort any problems in general? no email, no online chat. stupid waiting times??? plus net is useless!!!!

Moderator's note by Mike (Mav): All caps title edited as per Forum rules.

[#2]

Sorry to hear you haven't received your cashback cheque

It looks like you've since contacted our support team and we've raised this with our marketing team to further investigate. We'll get back to you once we have more info. Apologies for the inconvenience caused.