Bear in mind that you are billed a month in advance. So, since your contract expires part way through the billing month, you will be charged the discounted price for part of the month and then the non-discounted price for the rest of the month.
If you look at the detailed breakdown of the bill, you will see the dates for which each of the entries apply.
If you would like a further explanation then post pictures of the detailed breakdown
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
