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I think I pay too much...
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I think I pay too much...
27-01-2012 10:00 PM
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I've been with plus net for just over a year now. My current billing charge is £24.48 per month.
I get:
60GB download limit
Speeds of up to 20Mbps
Activate phone line
Free talk evening and weekends
I use around 15-30GB each month - I'm happy paying for 60GB though.
Now, through speed tests, I get around 1.5 - 1.9 Mbps.
I no longer have a house phone, and do not use one.
So, can it be justified why I'm paying the same amount as an individual who gets speeds of 20Mbps?
Shouldn't I be paying lower? Just because my area does not have fibre optic, I get speeds 11 times slower for the same price.
I get:
60GB download limit
Speeds of up to 20Mbps
Activate phone line
Free talk evening and weekends
I use around 15-30GB each month - I'm happy paying for 60GB though.
Now, through speed tests, I get around 1.5 - 1.9 Mbps.
I no longer have a house phone, and do not use one.
So, can it be justified why I'm paying the same amount as an individual who gets speeds of 20Mbps?
Shouldn't I be paying lower? Just because my area does not have fibre optic, I get speeds 11 times slower for the same price.
Message 1 of 9
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Re: I think I pay too much...
28-01-2012 10:00 AM
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The simple answer is no you aren't paying too much ( see next line) but it does look as if your download speed is slow so can you supply some details - see my ps
Unfortunately you can't have adsl without a phone line but you could, as some of us have, pay for a year up front and save £3.50 per month.
ps Can you post some router stats and roughly how far are you from exchange?
Unfortunately you can't have adsl without a phone line but you could, as some of us have, pay for a year up front and save £3.50 per month.
ps Can you post some router stats and roughly how far are you from exchange?
Message 2 of 9
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Re: I think I pay too much...
28-01-2012 1:50 PM
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I'm not sure how to get the router stats - but I have set it up correctly.
I'm roughly 1700m away from the exchange.
I've never exceeded 250kb/s when downloading - through both a wired/wireless connection.
I have found that another provider is offering a cheaper deal,
24Mbps, 40GB DLs w/ line rental - £17pm.
I think I have a cancellation charge on my account though, not sure why.
I'm roughly 1700m away from the exchange.
I've never exceeded 250kb/s when downloading - through both a wired/wireless connection.
I have found that another provider is offering a cheaper deal,
24Mbps, 40GB DLs w/ line rental - £17pm.
I think I have a cancellation charge on my account though, not sure why.
Message 3 of 9
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Re: I think I pay too much...
28-01-2012 2:10 PM
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To get the router stats look here http://community.plus.net/forum/index.php/topic,96155.0.html
It would be worth giving the rest of the information requested
The speed you quote is UP TO 24mbps
Cancellation charge is if you don't move the broadband using a MAC but just cancel
It would be worth giving the rest of the information requested
The speed you quote is UP TO 24mbps
Cancellation charge is if you don't move the broadband using a MAC but just cancel
Message 4 of 9
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Re: I think I pay too much...
28-01-2012 3:24 PM
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Thanks Oldjim. I got my router stats below.
I am aware that it is up to 24Mbps which means I should catch the same speeds at a cheaper price. Although, I do like the security of a 60GB usage allowance.
I read that about using the MAC to switch, thanks for the clarity.
Link Information
Uptime: 3 days, 0:08:34
DSL Type: G.992.5 annex A
Maximum Bandwidth (Up/Down) [kbps/kbps]: 17,241 / 3,456
Bandwidth (Up/Down) [kbps/kbps]: 444 / 2,269
Data Transferred (Sent/Received) [MB/GB]: 155.85 / 1.27
Output Power (Up/Down) [dBm]: 12.5 / 18.5
Line Attenuation (Up/Down) [dB]: 33.5 / 55.5
SN Margin (Up/Down) [dB]: 12.5 / 6.5
Vendor ID (Local/Remote): TMMB / TSTC
Loss of Framing (Local/Remote): 100 / 0
Loss of Signal (Local/Remote): 65,539 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 131,073 / 0
FEC Errors (Up/Down): 15,402 / 952,754
CRC Errors (Up/Down): 16,748 / 1,882
HEC Errors (Up/Down): 66 / NA
jim:quote
I am aware that it is up to 24Mbps which means I should catch the same speeds at a cheaper price. Although, I do like the security of a 60GB usage allowance.
I read that about using the MAC to switch, thanks for the clarity.
Link Information
Uptime: 3 days, 0:08:34
DSL Type: G.992.5 annex A
Maximum Bandwidth (Up/Down) [kbps/kbps]: 17,241 / 3,456
Bandwidth (Up/Down) [kbps/kbps]: 444 / 2,269
Data Transferred (Sent/Received) [MB/GB]: 155.85 / 1.27
Output Power (Up/Down) [dBm]: 12.5 / 18.5
Line Attenuation (Up/Down) [dB]: 33.5 / 55.5
SN Margin (Up/Down) [dB]: 12.5 / 6.5
Vendor ID (Local/Remote): TMMB / TSTC
Loss of Framing (Local/Remote): 100 / 0
Loss of Signal (Local/Remote): 65,539 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 131,073 / 0
FEC Errors (Up/Down): 15,402 / 952,754
CRC Errors (Up/Down): 16,748 / 1,882
HEC Errors (Up/Down): 66 / NA
jim:quote
Message 5 of 9
(775 Views)
Re: I think I pay too much...
28-01-2012 3:52 PM
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Given your attenuation you aren't likely to get much, if any, speed change
However you are a lot further from the exchange (wire length) or else there is a load of aluminium in it
From the attenuation the wire length is about 4km (2.5 miles)
However you are a lot further from the exchange (wire length) or else there is a load of aluminium in it
From the attenuation the wire length is about 4km (2.5 miles)
Message 6 of 9
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Re: I think I pay too much...
28-01-2012 3:55 PM
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My antenna's snapped on my router. Wired transmission is at the same speed though.
With regards to the purpose of this post, why should I pay the same as someone who gets speeds 11 times faster? I'm seeking justification.
With regards to the purpose of this post, why should I pay the same as someone who gets speeds 11 times faster? I'm seeking justification.
Message 7 of 9
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Re: I think I pay too much...
28-01-2012 3:58 PM
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Because the charge is per amount used not how fast you use it
Attenuation is between you and the exchange - how much the signal deteriorates along the wires
Attenuation is between you and the exchange - how much the signal deteriorates along the wires
Message 8 of 9
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Re: I think I pay too much...
28-01-2012 4:09 PM
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I guess so, I think there's a pretty big niche for low priced broadband for those with terribly slow speeds like mine. Maybe plus net should tap into that.
I have never exceeded 300kB/s, even with virgin, but that was 3 years ago. If 1.5Mbps is equal to around DL speeds of 250kB/s, then I'm estimating people paying the same price as me can reach up to 3.3MB/s?
Ridiculous
Anyway, I need to include fibre optic as a requirement for my next home.
I must have some pretty rusty wires going to and from the exchange then.
Anyway Jim, thanks for the help, may Gandalf be with you.
jim:quote
I have never exceeded 300kB/s, even with virgin, but that was 3 years ago. If 1.5Mbps is equal to around DL speeds of 250kB/s, then I'm estimating people paying the same price as me can reach up to 3.3MB/s?
Ridiculous
Anyway, I need to include fibre optic as a requirement for my next home.
I must have some pretty rusty wires going to and from the exchange then.
Anyway Jim, thanks for the help, may Gandalf be with you.
jim:quote
Message 9 of 9
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