Showing results for 
Search instead for 
Did you mean: 

How do i pay my bill

Posts: 10
Thanks: 5
Registered: ‎04-01-2019

How do i pay my bill

How do i pay my bill online wen there is no were to pay it?? After today i will incur £15 on top of my bill which i have been trying to pay for the last 2 days?? Ridiculous
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 638
Fixes: 34
Registered: ‎06-08-2018

Re: How do i pay my bill

Hello @traceyunderdown


I am deeply sorry to hear you have been experiencing issues paying your bill online.


Please clear all cookies and caches on your web browser, before accessing our website.


Check to see if there are any 'pop-up blockers' enabled on your browser, that is causing restrictions to our site.


I would also recommend using an alternative web browser if the above steps have not helped.


Alternatively, our Customer Service team can take a payment over on phone. You can call our team on 0800 432 0200, our lines are open everyday from 7.30am-10pm.


Best wishes.