Hi @Menace65, I'm actually having issues removing the splash screen for you. I have flagged this to the relevant team and we'll get back to you once we have an update.
I'm really sorry for any inconvenience caused.
16-05-2019 6:47 PM - edited 16-05-2019 6:50 PM
OK, I Got an email from plusnet saying they couldn't change my billing date due to the reason I changed it a couple of months ago, and I can only change it once every four months.
Sorry for having to do this every month, it's as much annoying to myself, as it is to the plusnet staff.
All the best
16-05-2019 9:27 PM - edited 16-05-2019 9:30 PM
It's been FIVE hours, it can't that long to lift restrictions, or maybe you are all waiting for me to start going mad.
get your finger out.
I'm very sorry that your services weren't reactivated and for any inconvenience caused - I'll pass on feedback. I've made some changes to your account now and your services should be back to normal right away.