Hello
FIXED- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Re: Hello
16-05-2019 4:33 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Fixed! Go to the fix.
Re: Hello
16-05-2019 5:50 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi @Menace65, I'm actually having issues removing the splash screen for you. I have flagged this to the relevant team and we'll get back to you once we have an update.
I'm really sorry for any inconvenience caused.
Re: Hello
16-05-2019 6:47 PM - edited 16-05-2019 6:50 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
OK, I Got an email from plusnet saying they couldn't change my billing date due to the reason I changed it a couple of months ago, and I can only change it once every four months.
Sorry for having to do this every month, it's as much annoying to myself, as it is to the plusnet staff.
All the best
Re: Hello
16-05-2019 9:27 PM - edited 16-05-2019 9:30 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
It's been FIVE hours, it can't that long to lift restrictions, or maybe you are all waiting for me to start going mad.
get your finger out.
Re: Hello
16-05-2019 9:45 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thank You
XXX
16-05-2019 9:47 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi @Menace65,
I'm very sorry that your services weren't reactivated and for any inconvenience caused - I'll pass on feedback. I've made some changes to your account now and your services should be back to normal right away.
Re: Hello
20-05-2019 8:04 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Hello
20-05-2019 12:12 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Hello
20-05-2019 5:35 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page