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Fibre activated today: Slight issue with usage.
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Fibre activated today: Slight issue with usage.
17-07-2012 1:35 PM
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Hoping someone from PN will be able to have a look at this for me:
Fibre installed and activated today, but according to the view my usage page, ive used 11 gig.
Can I request this is reset? As technically, the 40gb was for fibre, and i used the 10.5-11gig whilst on ADSL (billing date is the 11th, fibre installed today, on the 17th) and hadnt been billed the 16.49 for fibre, therefore shouldnt be counted towards the fibre usage (unless im missing something).
Cheers.
Fibre installed and activated today, but according to the view my usage page, ive used 11 gig.
Can I request this is reset? As technically, the 40gb was for fibre, and i used the 10.5-11gig whilst on ADSL (billing date is the 11th, fibre installed today, on the 17th) and hadnt been billed the 16.49 for fibre, therefore shouldnt be counted towards the fibre usage (unless im missing something).
Cheers.
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Re: Fibre activated today: Slight issue with usage.
17-07-2012 1:53 PM
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I've reset your usage, give it a couple of hours and you should see that its been reset.
Chris
Chris
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Re: Fibre activated today: Slight issue with usage.
17-07-2012 2:37 PM
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Cheers Chris, thats awesome!
Thanks for your help
Thanks for your help
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Re: Fibre activated today: Slight issue with usage.
17-07-2012 3:06 PM
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No worries,
Enjoy the fast fibre
Chris
Enjoy the fast fibre
Chris
Message 4 of 4
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