Error on account - Order being processed please try again later
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Error on account - Order being processed please try again later
a week ago
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Does anyone know how to remove this error? As far as I know there is no order being processed on my account. Thanks in advance.
Re: Error on account - Order being processed please try again later
a week ago
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Moderators Note
This topic has been moved from Broadband to My Account / Billing
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If it fixed it click 'This fixed my problem'
Re: Error on account - Order being processed please try again later
a week ago
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You will need a staff member to sort this - the (supposedly) automatic method of clearing this message on completion of account changes is totally broken - or it could be BT's B2B system at fault. Or you could try ringing customer Support.
Whichever it is, it needs sorting, but don't hold your breath.
Re: Error on account - Order being processed please try again later
a week ago
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@jowill89 Thank you for reaching out to us on our Community Forum, I hope you are well.
Having reviewed the account I can see that this has already been addressed, our apologies we did not get to this query on time.
Please let us know if there's anything else in the meantime
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