Do I really need to phone Plusnet to cease broadband and home phone?
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Do I really need to phone Plusnet to cease broadband and home phone?
26-10-2023 8:36 PM
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I no longer need broadband and home phone from Plusnet and want to cease my services. I am out of contract too.
It seems I have to actually phone and talk to someone about this rather than just requesting it in the user control panel or such, is that really the case?
Marcus
Re: Do I really need to phone Plusnet to cease broadband and home phone?
26-10-2023 9:57 PM
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@MarcusJClifford Are you moving to a new ISP, or totally ceasing your BB and phone service? If you are moving to a new supplier - allow them to undertake the Gaining Provider Led procedure. I.E. Arrange a new contract with them, and they will arrange the cease of your PN supply.
Re: Do I really need to phone Plusnet to cease broadband and home phone?
26-10-2023 9:59 PM
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A total cease.
I now have Starlink so don't need the copper based broadband or phone.
Re: Do I really need to phone Plusnet to cease broadband and home phone?
26-10-2023 10:06 PM
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In that case, yes you do need to contact them by phone, or by letter (recorded delivery) at:
Plusnet PLC
The Balance
2 Pinfold St.
Sheffield
S1 2GU
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