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Contract renewal query
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17-04-2023 8:31 PM
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I recontracted on 17/4/23 for 24 months @£24.99 but when i log into my account it says £26.53.
Fixed! Go to the fix.
Message 1 of 5
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Re: Contract renewal query
17-04-2023 10:29 PM
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Missed an email with new contract summary, it says line rental £24.99 a month then £26.53 from month 25.
Message 2 of 5
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Re: Contract renewal query
25-04-2023 2:26 PM
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Can plusnet cs staff sort this out please. My bill is due next week and i want it to be correct.
Message 3 of 5
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Re: Contract renewal query
25-04-2023 3:51 PM
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Hi @maxheadroom I've just fixed the discounts for you to correct the billing so it shows at the correct amount for your deal now.
Message 4 of 5
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25-04-2023 7:29 PM
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Correct amount now showing. Thanks
Message 5 of 5
(809 Views)
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